FAQ

We are focus on providing extreme environment cables and instrumentation solutions for key industries such as oil and gas, chemicals, and electricity.

Relying on an internationally certified engineer team and 36 years of industry experience, we deeply integrate global standards such as CCC, IEC, and TUV, transform R&D strength into core technical advantages such as explosion-proof, corrosion-resistant, and anti-interference, and create an industrial-grade product matrix that is compatible with all scenarios.

Q Can we be your distributor or agent?

A We are looking for distributors and agents all over the world. Feel free to send us an email for business cooperation opportunities.
Q How long is the delivery cycle?

A
7-15 days for conventional products, 15-30 days for customized products, and an expedited channel can be opened for urgent orders (additional negotiation fees are required).
Q How to deal with quality problems?

A
We will respond within 48 hours, replace the defective product free of charge, and bear the transportation and installation costs caused by quality problems.
Q How long is the product warranty period?

A Standard products have a 3-year warranty, special cables and instruments are extended to 5 years, and lifetime paid maintenance services are provided.
Q How to get product installation guidance?

A We are equipped with a team of professional engineers, who can provide on-site installation supervision, remote video guidance and 3D wiring simulation services.
Q Do you provide customized solutions?

A Yes. Customize cable length, instrument accuracy, bridge specifications, etc. according to customer needs, and support special function development such as explosion-proof and anti-interference.
Q Can the product be used in extreme temperature/corrosive environments?

A
Yes. We design special cables (such as logging cables, corrosion-resistant cables) for oil drilling platforms, chemical plants, etc., which can withstand temperatures ranging from -60℃ to 250℃ and highly corrosive media.
Q When can I get a quote?

A Normally, we will quote as soon as possible within 12 hours after receiving your inquiry. If you need a quote urgently, please call or email us so that we can respond to your inquiry first.

Telephone

+86-183-5509-2552

Email

hn@huining-group.com

+86-183-5509-2552

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FAQ

Q Can we be your distributor or agent?

Q How long is the delivery cycle?

Q How to deal with quality problems?

Q How long is the product warranty period?

Q How to get product installation guidance?

Q Do you provide customized solutions?

Q Can the product be used in extreme temperature/corrosive environments?